Privacy Policy

1. Scope

We are committed to the privacy and confidentiality of information provided by you to us in your Profile and your stories on our website. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable Indian data protection laws. The term "Personal Data" refers to personally identifiable information about you, such as your name, job description, health-related data, birthday, e-mail address or mailing address.

2. Notification of changes

We are continually improving our methods of communication and adding new functionalities and features to our website and existing services. Due to these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you through our website and the local data authority where required by law of the changes. We encourage you to check this page frequently.

3. Collection and use of Personal Data including e-mail addresses

You may choose to buy products or services using the website or receive additional information or services from us or our Partners and Affiliates. When you purchase our products or request additional information, we request personal information about you such as your name, postal address, e-mail address, telephone number and payment details. We may also ask for demographic information to enable us to provide a personalized service to you. The information you provide is either manually or electronically stored in our database. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postcodes are received, we may use third party software to fix them.

We will use your Personal Data to fulfill your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for Personal Data it may include the following purposes:

  • We may contact you occasionally to inform you of new products and services we will be providing;
  • We may send you regular updates on issues we think will be of interest to you;
  • We may send you requested information on our products and services;
  • We may use your Personal Data for marketing purposes and market research; and
  • We may use your Personal Data internally to administer this website and help us improve our services.

4. Anonymous data collected through this website

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.

Our website contains hyperlinks to other pages. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these hyperlinks.

5. Data Deletion

As a user, you can exercise your right for deletion of your personal data from the website and its servers in the following circumstances:

  • You initially gave consent to us for using your data, but have now withdrawn your consent.
  • You have objected to the use of your data, and your interests outweigh those of ours using it.
  • You have found that we have collected or used your data mistakenly.
  • The data was collected from you as a child for our online service and you no longer subscribe for the use of our services.
  • We no longer need your data for the original reason for which we have collected or used it.

For this purpose, please contact us on info [at] turuhi [dot] com through email informing about your intention of deletion with the contents of your personal data you want to erase or delete. Within 5 working days of the receipt of such email, the said data will be deleted or removed from our website or servers.

6. Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary "cookies" that remain in the cookies file of your browser until the browser is closed.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.

We may also perform IP lookups to determine which domain you are coming from (i.e.: yahoo.com, google.com, yourcompany.com etc.,) to more accurately gauge our users' demographics.

7. Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Policy and under these limited circumstances:

  • In order to provide you with the information or products which you have requested, Personal Data may occasionally be transferred or shared with our Partners, Affiliates and other companies within our group of companies or third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
  • We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with "Email Unsubscribe" in the subject heading.
  • If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with "Mail Unsubscribe" in the subject heading or writing to us at the address given below.
  • We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of other similar products and services which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the "unsubscribe" procedure set out above.
  • Where you have consented, we may also share your Personal Data with our Affiliates and other companies within our group of companies or disclose your Personal Data to other businesses who may contact you about their products or services that may interest you.
  • We may share, transfer or disclose the information in our database and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our database or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganization, dissolution or similar event. We will inform you of any such transfer or disclosure as required by law.

Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data given and to comply with applicable law.

8. Data access and corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given below.

Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

9. Links to other websites

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any Privacy Policy posted on any site you visit before using the site or providing any Personal Data about yourself.

10. Transfer of data abroad

If you are visiting this website from a country other than the country in which our servers are located (currently India), the various communications will necessarily result in the transfer of information across international boundaries.

By visiting this website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Privacy Policy.

11. Governing Law

This Privacy Policy forms part of our Terms of Use, Content Policy and Disclaimers and Limitations along with the substantive laws of India that govern any controversy or claim of whatever nature arising out of or relating to the use of this website, without regard to any conflict of law’s provisions. All actions or proceedings arising out of or relating to this Privacy Policy, its validity, performance, enforcement or breach, or the subject matter of this Privacy Policy may be first resolved through arbitration as per the provisions of the Indian Arbitration and Reconciliation Act, 1996 and decision of such Arbitration Committee shall be final and binding between you and Turuhi and its Partners. You hereby irrevocably consent and submit yourself to the personal jurisdiction of the courts of Bangalore, Karnataka, India for all such purposes. Notwithstanding the foregoing, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.

12. Feedback

We welcome your comments about this Privacy Policy. If you have any questions about this Policy or any part of our service, you may contact us by e-mailing or by writing to us at: info (at) turuhi (dot) com.